Quality management is very important in the production, design and management    1    . It is a prerequisite for bidders to submit the quality management documents or quality control program to the employer during the bidding project whether the bidder is an individual one or consortium. When it is an individual one, the bidder shall submit a comprehensive quality control program, control plan or control     2    . And when it is a consortium bidder for a turn key project, it should submit a quality control program     3     a design quality control, manufacturing control and construction quality control pro-gram provided individually by each participant.
Quality management is an important factor in bid evaluation. The bids would sometimes    4     rejected if the quality management document is not complete or poor. So bidders shall always    5    much attention    6     preparing the quality control program when preparing the bids, for example the famous and large companies in the world always focus their minds    7     the total quality management through the strategic quality objectives. They think that quality is personal. Each one in their company has to master it to ensure that their products and     8     to meet the    9    of their customers. Quality is mandatory. Each one in their company has to contribute to the continuous improvement of their processes. And quality is total. Each one of their company is     10     to contribute to the success of their company through creativity and personal effort.

1.   A. activities        B. act           C. acting     D. action             
2.   A. management     B. manage       C. manager   D. managing          
3.   A. includes         B. included      C. include    D. including
4.   A. is              B. be           C. are        D. to be
5.   A. make           B. get           C. pay       D. have
6.   A. on             B. over          C. to         D. into
7.   A. as             B. on            C. with       D. so
8.   A. serve           B. serving        C. servant     D. services
9.   A. expectations     B. expect         C. expecting   D. expectation
10.  A. require          B. requiring      C. required    D. requirement

Key
1. A      2. A      3. D      4. B      5. C   
6. C      7. B      8. D      9. A      10. C